Set up delivery options

Create a delivery profile to tell buyers where you can deliver, what delivery costs and how long it normally takes.

1. Open Delivery settings

• Go to Settings → Delivery in your seller dashboard.
• Select Add profile.
• Choose the delivery route you want to set up.

2. Choose where you deliver

• Choose local, national or international delivery as appropriate.
• Select the country, region or area you can reliably serve.
• For international delivery, choose the destination country. For example: United Kingdom → Switzerland.
• Do not add destinations you cannot reliably deliver to.

3. Set the delivery details

• Coverage: confirm the country, region or area you will deliver to.
• Method: choose the delivery method available for this route.
• Buyer fee: enter the amount the buyer should pay for delivery.
• Enter 0.00 only when delivery is genuinely free.
• Timing: set a realistic preparation time and delivery time.

4. Review and create the delivery option

• Select Continue to open the review step.
• Check the delivery-from country, destination, method, buyer fee and timing.
• Select Create delivery option when everything is correct.
• The new profile will then appear under Delivery profiles.

International delivery approval

• Some international delivery profiles require approval before buyers can use them.
• If the profile shows Pending approval, your delivery option has been saved successfully.
• Do not create the same profile again while it is waiting for approval.
• Once approved, eligible buyers in that destination can use the delivery option.

Keep your delivery settings accurate

• Update the profile when your courier price changes.
• Update coverage if you stop serving an area.
• Keep preparation and delivery estimates realistic.
• Create separate profiles when routes have different prices or delivery times.

Set up delivery

Related lessons

• Offer safe product pickup