Product photo rules

Understand which images are acceptable and which images can mislead buyers.

Seller AcademyUpdated 2 September 2026

Product images must accurately represent the listing and must be safe and lawful to publish.

Acceptable images

  • Original photographs of the item.
  • Manufacturer images used with permission.
  • Images showing included accessories.
  • Images clearly showing product condition.

Images to avoid

  • Photos copied from another seller without permission.
  • Images of a different model, colour or condition.
  • Images containing prohibited or unsafe content.
  • Images dominated by phone numbers or external payment instructions.
  • Heavily edited images that hide the true condition.
Important

A listing may be rejected or removed when its images are misleading, unlawful or unrelated to the product.

Review listing photos

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