Set up and manage payouts

Correct payout details help prevent delays and failed transfers.

Add payout information carefully

• Use an account that belongs to you or your authorised business.
• Check the account name and number before saving.
• Choose the correct bank, mobile money or payout method.
• Complete any required verification.

Understand payout timing

• Some funds may remain pending while an order is fulfilled.
• Returns, disputes or verification checks may delay release.
• Processing times can differ by payment provider.
• Public holidays and weekends may affect transfer times.

When payout details change

• Update them before requesting a new payout.
• Remove accounts you no longer control.
• Review recent payout activity for unexpected changes.

Manage payouts