Write an accurate product description

Describe product features, condition and included items without misleading buyers.

Seller AcademyUpdated 13 July 2026

A product description should help the buyer understand exactly what they will receive.

Include the important facts

  • What the product is used for.
  • Brand, model and key specifications.
  • Size, dimensions, capacity or compatibility.
  • Condition and any visible defects.
  • What is included in the package.
  • Warranty information, where genuinely available.

For used products

  • Describe scratches, damage or missing accessories.
  • State whether the battery, screen and major functions work.
  • Use current photographs of the actual item.
  • Do not describe a used item as new.

Make the description easy to scan

  • Use short paragraphs.
  • Use bullet points for specifications.
  • Put the most important information first.
  • Avoid copying long manufacturer text that does not apply.
Important

The listing must not hide faults or promise features the product does not have.

Review your products

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