Keep your seller account secure
Protect your login, phone number, payout details and business information.
Seller AcademyUpdated 2 September 2026
Your seller account contains business, customer and financial information. Secure it as carefully as your bank or payment account.
Protect access
- Use a strong and unique password.
- Do not share your login with unauthorised people.
- Review active sessions and sign out unknown devices.
- Keep your email and phone number secure.
Recognise suspicious requests
- Upfrica should not ask for your password.
- Do not share an OTP with a buyer.
- Be cautious of links claiming an urgent payout problem.
- Verify account notices through your dashboard.
When you suspect compromise
- Change your password immediately.
- Sign out other sessions.
- Review payout and profile changes.
- Contact Upfrica support.
Important
Treat unexpected login, OTP and payout-change messages as urgent security concerns.