Keep your seller account secure

Protect your login, phone number, payout details and business information.

Seller AcademyUpdated 2 September 2026

Your seller account contains business, customer and financial information. Secure it as carefully as your bank or payment account.

Protect access

  • Use a strong and unique password.
  • Do not share your login with unauthorised people.
  • Review active sessions and sign out unknown devices.
  • Keep your email and phone number secure.

Recognise suspicious requests

  • Upfrica should not ask for your password.
  • Do not share an OTP with a buyer.
  • Be cautious of links claiming an urgent payout problem.
  • Verify account notices through your dashboard.

When you suspect compromise

  • Change your password immediately.
  • Sign out other sessions.
  • Review payout and profile changes.
  • Contact Upfrica support.
Important

Treat unexpected login, OTP and payout-change messages as urgent security concerns.

Review account settings

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