Keep product stock accurate
Prevent cancelled orders by updating quantities and removing unavailable products quickly.
Seller AcademyUpdated 13 July 2026
Accurate stock is essential for a trustworthy marketplace. A buyer should not order a product that you already know is unavailable.
Update stock when
- A product is sold through Upfrica.
- A product is sold through another channel.
- New units arrive.
- Units are damaged, reserved or returned.
- A supplier confirms that stock is no longer available.
For one-off and used items
- Set the quantity to one.
- Mark the listing unavailable immediately after sale.
- Do not reuse the listing for a different item with different condition.
For supplier or dropship stock
- Check availability frequently.
- Do not assume the supplier still has stock.
- Allow realistic fulfilment time.
- Inform buyers quickly when supplier stock changes.
Important
Repeated orders for unavailable products can reduce buyer trust and may affect seller standing.