Keep your seller account secure
Protect your login, phone number, payout details and business information.
Seller AcademyUpdated 13 July 2026
Your seller account contains business, customer and financial information. Secure it as carefully as your bank or payment account.
Protect access
- Use a strong and unique password.
- Do not share your login with unauthorised people.
- Review active sessions and sign out unknown devices.
- Keep your email and phone number secure.
Recognise suspicious requests
- Upfrica should not ask for your password.
- Do not share an OTP with a buyer.
- Be cautious of links claiming an urgent payout problem.
- Verify account notices through your dashboard.
When you suspect compromise
- Change your password immediately.
- Sign out other sessions.
- Review payout and profile changes.
- Contact Upfrica support.
Important
Treat unexpected login, OTP and payout-change messages as urgent security concerns.