Change, cancel or reopen a sourcing request

Learn which request actions remain available before and after an offer is accepted.

Upfrica Help CentreUpdated Jul 23, 2026

Available actions depend on the request state and whether an offer or funded order already exists.

Before accepting an offer

  • Edit an eligible draft or open request when the requirements change.
  • Cancel an eligible request if you no longer need the item.
  • Reopen an eligible cancelled, closed or expired request when the system offers that action.

After accepting an offer

  • Do not edit the original requirements to replace the locked order specification.
  • Use the order help or resolution process for cancellation, refund or delivery problems.
  • Create a new request for a materially different item.

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