Setting up delivery and pickup

Upfrica keeps delivery and Click & Collect separate. Delivery uses a shipping profile; Click & Collect uses a verified pickup location that you enable for each suitable product.

For delivery

Add an accurate dispatch address and create a reusable delivery profile.
Set realistic coverage, methods, prices and preparation estimates.
Connect suitable products to the profile and review the buyer-facing price.
For a paid order, prepare, dispatch and record the requested evidence.

For Click & Collect

Create a pickup location with its public area, hours and buyer instructions.
Submit the location and required evidence for Upfrica verification.
Enable the verified location separately on each suitable product.
For a paid order, prepare it, mark Ready for pickup and verify the buyer's one-time code during handover.

What buyers see

Checkout shows only the fulfilment choices eligible for that product and location.
Delivery shows the available method, charge and estimate.
Click & Collect shows the public pickup area and preparation information.
The exact pickup address is revealed according to the location privacy setting and order stage.

Keep the two lifecycles accurate

A delivery order can move through dispatch and delivery states.
A pickup order moves through preparation, Ready for pickup and verified collection.
Never mark a pickup order dispatched or a delivery order collected.
Keep payment, messages, status updates and evidence inside Upfrica.

Quick checklist

Delivery profile checked
Verified pickup location checked
Eligible products linked to the right option
Prices and preparation estimates checked
Order lifecycle understood

Important

Click & Collect orders are prepaid through Upfrica. Do not arrange cash pickup or reveal a private collection address outside the official flow.

Manage Buyer pickup

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Setting up delivery and pickup

For delivery

For Click & Collect

What buyers see

Keep the two lifecycles accurate

Quick checklist

Related lessons

Set up delivery options

Offer safe product pickup