How delivery works on Upfrica

Products on Upfrica are sold by identifiable independent sellers. The delivery choices available depend on the product, seller, destination and services available in your market.

Before you pay

• Check the seller name, product price, condition and listing details.
• Enter or select the correct delivery destination.
• Review only the delivery methods and charges shown for that order.
• Check the estimated preparation and delivery information before confirming payment.

Who may deliver the order

• The seller may use their own rider or preferred courier.
• An Upfrica-assisted or supported delivery option may appear for eligible products and locations.
• A third-party carrier may handle the journey where that method is shown at checkout.
• Upfrica does not promise managed delivery for every seller, product or destination.

After checkout

• Use My Orders as the official record of payment and fulfilment.
• Follow dispatch, tracking or delivery updates shown for the order.
• Keep order, payment and delivery communication inside Upfrica.
• Report a delay, missing item or other eligible issue from the affected order.

View your orders